Annual Memberships
FAQ & Policies
Can I upgrade mid season?
Yes. (Example: You have a Bronze annual membership and you want to upgrade to a Silver annual Membership 3 months after purchase).
No problem. However, Your contract restarts at the time of upgrade. So… if you want to upgrade 3 months into your Bronze Membership, we will just end your Bronze Membership and start you on a new 12 month contract for Silver.
Can I downgrade mid season?
No, we do not allow any downgrading or annual memberships during the first 12 months of your contract.
Is there a minimum time requirement/contract?
Yes, all of our Annual Memberships require a 12 month contract. After that contract is up you’re still on a month to month charge base (*price will not increse). After the first 12 months you are able to reach out to our member care staff member and cancel at any time or keep the annual pass for as long as you’d like.
Can I cancel the 12 month contract early?
Yes. However, there is only one way to cancel the 12 month contract early. Pay the remaning balence in full.
Reschedules and Cancelations:
- If for whatever reason you need to reschedule your gold member birthday party, please email admission@sweeteats.com.
- We cannot guarantee your preferred reschedule dates and times will be available. We will do our best to accommodate you!
- Please provide at least a 24 hour notice to the bakery for a cancelation or reschedule. If proper notice is not provided, you may have to forfeit the complimentary cake benefit.